CASA volunteer fAQs
Real answers to the questions most people ask before they apply
If you’re exploring CASA Berks County volunteer opportunities, these FAQs cover time, training, support, and what the role looks like in real life. If you don’t see your question here, we’ll help you get a clear answer.
What prospective volunteers want to know most
Practical details, without the jargon
Becoming a CASA is meaningful work, and it’s normal to have questions before you commit. Most volunteers are not lawyers and do not come from child welfare careers—but they do complete screening and training. Many people also want to know how much time it takes and what support they’ll have once they’re assigned to a case. This page is designed to be easy to scan so you can quickly find the answer you need. If something still feels unclear, an information session is the best next step.
Quick facts at a glance
The basics people ask first
- You do not need to be a lawyer to be a CASA volunteer.
- The minimum age requirement is 21+ in Pennsylvania, and clearances are required.
- Average time is often around 10–15 hours per month, though it varies by case activity.
- Court hearings are typically every few months and happen on weekdays with advance notice.
- Training is approximately 30 hours, and you’re supported by staff once you’re on a case.
- CASAs are volunteers (unpaid), and the role includes confidentiality and clear boundaries.
Support and boundaries
You’re not expected to “figure it out alone”
CASA volunteers receive guidance from program staff, including help with communication, documentation, and court report preparation. You’ll have someone to contact when questions arise or a situation feels complicated. Training addresses boundaries and confidentiality so you can care deeply without stepping outside the role. Many volunteers also benefit from continuing learning opportunities that keep skills current and build confidence over time.
FAQs
Common questions about CASA volunteering
What does a CASA volunteer actually do?
A CASA volunteer gathers information to understand a child’s situation beyond what’s captured in paperwork. That includes connecting with the child and speaking with adults involved in the child’s life, then documenting what they learn. The volunteer shares child-focused recommendations with the court to support safe, timely decisions. The goal is to be a consistent, informed voice for the child throughout the case.
Do I need special qualifications or experience to volunteer?
No specific professional background is required, and most CASA volunteers are not attorneys. You must meet the age requirement, complete required clearances, and complete training before you’re sworn in. The program equips you with the basics of court procedures, trauma-informed communication, and documentation. What matters most is reliability, good judgment, and a willingness to learn.
How much time does a CASA volunteer spend each month?
Many volunteers spend around 10–15 hours per month, but the time can vary by case. Some weeks may be quiet, while others include a court report or extra calls before a hearing. A lot of tasks are flexible and can be scheduled around work and family commitments. Court hearings are less frequent but happen on weekdays, typically with advance notice.
What support do CASA volunteers receive once they’re assigned a case?
Volunteers receive staff guidance to help with decision-making, communication challenges, and court-related documentation. You’ll have someone to review your work and answer questions so you feel supported and aligned with program expectations. Continuing learning opportunities help you grow skills as you go, especially around trauma, communication, and cultural humility. The structure is intentional so you can advocate confidently and responsibly.
What if I get emotionally attached or the work feels heavy?
It’s normal to care deeply—this work is personal because it impacts real children. Training addresses boundaries and self-care so you can stay effective without carrying everything alone. You’ll have support from program staff, and you can talk through difficult moments when they come up. Many volunteers find the work challenging at times, but also deeply meaningful when they see stability and progress for a child.